Tuesday, November 29, 2011

Comments and Reviews - Jason

Hi,

I wanted to write and let you know we had such a great time on our tour with Oak to phang nga bay on 1 Oct.

Oak was great with the kids and we all had a few laughs together.
I also liked that it was a private tour and we were able to move from location to location at our own pace.I liked that the times you chose meants places were not overcrowded

You provided us a very great personalized service and a great guide. Please pass onto Oak our thanks.

It was one of the highlights of our time in Thailand

Thankyou.

From the Broadhurst family

Comments & Reviews - Damien

Reply to our Customer Satisfaction Survey:

1. What attracted you to us originally? - The service offered for the whole package including arranging the hotel stay
2. Why did you book with us? - Friendly service and prompt replies
3. Is there one thing that we could do better e.g. tours, staff, facilities? - NA
4. Can you name one particular individual who has impressed you in our team? - Diego
5. What would you say to someone who asked you about us? - Will recomend your services
6. What is the one thing we should never stop doing? - continous friendly service

Comments & Reviews - Weng We

Comment from a customer that enjoyed our Half Day Phuket Island Private Tours

Dear Francesco,

Thank you so much for your reply! I really appreciate fantastic customer service! I really did enjoy our trip but a shame it was so short!

I really do appreciate the offer. The lunch was 1300 Baht but the food was lovely! We left Phuket yesterday morning as it was our mini honeymoon and we have to get back to Amsterdam tonight.

However, thank you so much for your hospitality, fantastic service and fitting us in in such short notice! I will be leaving positive comment on your Facebook wall!

Kindest regards,

Weng Yee

Comments & Reviews - Pampa

Comment from a customer that enjoyed our Half Day Phuket Island Private Tours

Dear Diego,

Sorry, I am little late to communicate. Coming back home, had been occupied with Meghna's Holiday work and other immediate works.

We r fine here. Hope all of u r fine there too. It was a great trip which we loved and enjoyed more than 100%. Thailand indeed a beautiful place but we thank u whole heartedly for such good arrangements.

I have started working with the pics. As soon as it'll be done, I'll send u the link.

U must be very busy now as pick season is coming. Have great business always. Our best wishes for your success.

Bye.
--
Pampa
Shakuntala Park, Kolkata


Comments & Reviews - Donna

To: Easy Day Thailand info@easydaythailand.com

Just wanted to say thank you for all your help whilst we were in Thailand, I will recommend your company to friends! Great service!

Thanks again

Donna



Wednesday, November 23, 2011

Comments & Reviews - St.John

Comments from a customer joined a trip on our MV Sai Mai 

"Dear Paul, Great trip. The diving was good. Enjoyed Andreas! My comments would be on the small stuff. Soft drinks in cans not bottles. 

Food quality was good, but I think more could have been made of the meal-times. Serve courses. Get adventurous. Eg. Green Papaya salad – some lite stuff during the day. Don’t skimp on the small stuff or detail. Kind regards St.John"

Monday, September 5, 2011

Comments & reviews - Chris



"Ingo,

Just a very brief note of thanks for the fantastic activities you organized for us during our recent trip to Thailand.  The four day trips you put together where mind blowing. 

Our Southern Phuket sightseeing trip (Elephant Trek, Kho Saam Haad, Cobra / Monkey shows, Wat Chalong, seafood lunch at Mudong Mueang, Big Buddha and Phromthep Cape) was a brilliant day and gave us all a really great insight into Phuket and it's very special culture. 

The day of diving and snorkeling around Koh Racha Yai was a fantastic day with the added bonus of seeing several sea turtles during the dives. The dive masters and crew on the boat were fantastic.

Our Phang Nga Bay tour was sensational. From pick up at our hotel through to drop off we were entertained by your guide and driver with their enthusiasm and knowledge.  The Long tail ride, visits to Koh Khao Phing Kan (James Bond Island), the Sea caves, Koh Panyee floating village, Koh Panak Serpent cave, lunch at Samchong Seafood Restaurant and Wat Sawan Kuha Temple (Reclining Buddha) was a very special day.

Finally the Speed boat cruise to Phi Phi Island (Maya Bay, Viking Caves, Monkey Beach, Koh Phi Phi & Khai Nok Island) was a great day as well.  The scenery is breath taking (as were the crowds).  We would recommend however that a more private alternative with a longer stay on Phi Phi Don might be an alternative to the tour we took.

We must also commend all of your guides and drivers for the polite, courteous, friendly & welcoming way in which they entertained, educated and informed us of the cultural significance and history of the various sites we visited.  You have a fantastic staff working for you who clearly know their business and Island.

Finally thank you for coming out on your family day to make our holiday so very special.  We appreciate all of the effort you put into making our trip so very memorable.

Since returning to Australia I have recommended you to several friends and colleagues who are venturing over to Thailand / Phuket over the next 12 months so hopefully they will give you a call. 

Again, thank you Ingo for such a fantastic week of activities.   

Chris from Australia"